Manufacturer's warranty

Haulotte Group designs, manufactures and sells a wide range of mobile elevating work platforms and telehandlers. Our high standards ensure optimal productivity and safety.


The manufacturer’s warranty covers your Haulotte equipment for components and workmanship. It systematically applies to new equipment purchases and is valid from the date of delivery of the machine.

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icones_garantie_constructeur-02.pngWarranty Period

5 years on
structural elements

24 months or
1000 hours of use

5 years on
structural elements

24 months or
2000 hours of use

6 months
icones_garantie_constructeur-03_sf.pngCost of the Parts cross cross" cross
icones_garantie_constructeur-04.pngTransport cost
of the parts*
cross cross cross
icones_garantie_constructeur-05.pngCost for returning
defective parts*
cross cross cross
icones_garantie_constructeur-06_sf.pngCost of labour* picto_check_green.png cross  

* See our warranty terms and conditions.

how to begin your warranty claim?

In order to begin your warranty claim, you may contact 'Warranty Department' through our Customer Call Center by phone or email at the contact below. For a more efficient processing time, we suggest you send your warranty information by email.


Email: warranty@haulotte.com
Phone: 1-800 537-0540 press 1 first for lifting equipment and then EITHER

  • Press 3 for Towable and X-boom Tech Support OR
  • Press 4 for all other Haulotte products

For help completing your warranty claim, please review
our Warranty Process Guide here.

download PDF


Already have a warranty ticket number?

Complete your claim


product registration

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