In just one year, the two subsidiaries obtained their certificates, a very short time considering the work done on process improvement.
The Group is accelerating its operational excellence strategy to improve customer satisfaction, ensure the health and safety of its employees and reduce its environmental impact.
"During the audit, we truly felt the daily commitment of subsidiaries’ teams to implement continuous improvement. The two subsidiaries have now become accustomed to using YOG* tools and processes in their daily work. Another point noticed by the auditors is the way customer satisfaction drives action plans of the two subsidiaries.”
says Bérenger DUDEK, Health Safety and Environment manager Quality at Haulotte.
In order to obtain the triple certification, some specific actions have been implemented by the teams. Such as strengthening the safety and environmental traceability of all the subsidiary's activities and enhancing the induction and integration process for new arrivals.
The independent certification organization BSI has just delivered Haulotte a single certificate that combines ISO 9001:2015, 14001:2015 et 45001:2018.
From left to right: Stefano MEDICI (Financial Manager), Larbi AIT TARMI
(Customer Operation Manger), Giovanni ZACCARIA (Service Manager),
Nicola VIOLINI (General Manager)
After Haulotte France and Haulotte Shanghai few months ago, Haulotte Italia and Haulotte Iberica become the 2nd and 3rd European subsidiaries to obtain this triple ISO certification.
The Haulotte Group's objective is to see all its entities, including the 21 subsidiaries, triple certified. This objective will be achieved progressively as part of the harmonization of its processes.
*YOG = Yello Operational Goals